Surrey Car Hire Privacy Policy

Data We Gather

We gather and handle various personal information types, including:

How We Handle Your Data

Your personal information is used for these purposes:

• Service Delivery in Surrey for Car Hire:
  • Managing your vehicle rental bookings and agreements effectively. Verifying identities to confirm compliance with rental requirements. Coordinating the collection and return of vehicles seamlessly. Handling payments along with the management of deposits and any applicable charges.
• Customer Communication in Surrey (Legitimate Interest/Contractual Obligations):
  • We send booking confirmations, updates, and essential rental information. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Surrey:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement for Our Surrey Customers:
  • Assessing website traffic to refine user experience and functionality. Gathering insights to improve our vehicle selection and services offered.
• Compliance with Surrey Regulations:
  • Adhering to local laws and regulations while meeting tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Local Partners in Surrey: We partner with third-party companies, including payment processors and IT support, to provide our services. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We adopt suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. However, please be aware that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Practices

We retain personal information solely for the duration required to achieve the purposes it was collected for, including compliance with legal, accounting, and reporting obligations. The length of time we hold this information depends on its nature and the specific circumstances surrounding its use.

Your Rights in Surrey

Your rights under Surrey's data protection law:

• Accessing Your Personal Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, contact us using the details below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings to align with your personal choices.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, along with a new "Last Updated" date. Regularly reviewing this policy is beneficial to stay informed about our privacy commitments.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: